Privacy & Data Protection

Your privacy, Our priority

Equity Aviation Services Tanzania Limited is committed to safeguarding your personal data in compliance with the Personal Data Protection Act No. 11 of 2022.

Last updated · January 2026

01

Purpose

To ensure full compliance with the Personal Data Protection Act No. 11 of 2022 and its accompanying Personal Data Protection (Personal Data Collection and Processing) Regulations, 2023, and to safeguard all personal data processed by the company.

02

Scope

This policy applies to all interactions with:

Employees
Customers
Suppliers
Website users

03

Data Collected

In the course of providing our services, we may collect:

  • National ID / Passport details
  • Contact data (phone, email)
  • Physical address
  • Flight details: flight number, departure/arrival information, seat class
  • Travel document details
  • Special assistance requirements (dietary requirements/preferences)
  • Financial data
  • Operational data (training records, flight and aviation records, system usage data)
  • Employee or student identification numbers

04

Principles

We ensure all personal data we handle is:

Secure

Lawfully processed

Accurate and up to date

Used only for intended purposes

05

Data Security Measures

  • Password-protected systems
  • Restricted access controls
  • Secure cloud storage
  • Regular automated backups

06

Data Retention

  • Personal data is stored only as long as necessary for the purposes for which it was collected.
  • Data is securely deleted when it is no longer required.

07

Your Rights

As a data subject, you have the right to:

Access

Request a copy of the personal data we hold about you.

Correct

Ask us to amend any inaccurate or outdated information.

Delete

Request erasure of your personal data, subject to legal obligations.

08

Data Breach Response

In the event of a data breach, we commit to:

  • Reporting the incident within 24–72 hours.
  • Notifying the relevant authorities and affected individuals.

09

Responsibility

A designated Data Protection Officer (DPO) oversees compliance with this policy and serves as the point of contact for any data protection matters.

10

Cookies

We use cookies to improve your browsing experience, remember your preferences and measure how our website is used. You can accept or reject non-essential cookies via the consent banner shown on first visit. Essential cookies required for the site to function are always enabled.

11

Contact

For privacy enquiries or to exercise your rights, contact our Data Protection Officer:

it@equityaviation.co.tz